Web2Cloud CRM - Cloud Managed Edition for Growing Business.
CRM (Customer Relationship Management) - Helps organizations streamline processes, build customer relationships, increase sales, improve customer service, and increase profitability.
CRM as Technology - A technology product, often in the cloud, that teams use to record, report and analyze interactions between the company and users. This is also called a CRM system or solution.
CRM as Strategy - A business’ philosophy about how relationships with customers and potential customers should be managed. It is used to manage interactions with existing clients and potential customers.
CRM as Process - It uses data analysis about customers history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.